Everyday IT problems keep interrupting work.
Accounts, devices, Microsoft 365 and the ongoing IT work that supports your team.
IT, business systems, and AI guidance
Improve how your business works. Find a practical way forward with AI.
Known Good Systems helps small and midsized businesses modernize their technology, improve business systems and make informed choices about AI.
Get help deciding what to change and carrying out the work, from everyday IT support and Microsoft 365 to connected applications, business automation and AI consulting.
Serving businesses in the Coachella Valley on-site and across the United States remotely.
Services
Everyday support and help with the next change.
Your network, backups or security need attention.
Set up and improve networks, Wi-Fi, firewalls, cloud services and backups. Plan upgrades and address security needs.
Staff keep entering the same information.
We look at repeated data entry, reports and workarounds, then help simplify the process or connect the applications involved.
You’re unsure where AI would help.
Work out where AI could help, which options fit your systems and what to test before committing. Automate routine steps where it is useful.
Example work / fictional hospitality
See how the work is documented.
01 / Assumed starting point
Requests arrive in several places.
Ownership depends on memory, and managers have to chase status manually.
First decision to test
View the sample Systems Review One shared request log. A named owner. A check at each shift handoff.
Illustrative example. Not a KGS client result.
Experience & approach
Meet the person behind KGS.
Dejon Murray leads KGS. His practical IT experience informs the recommendations and the work KGS carries out.
Our services are for small and midsized organizations, including private clubs, hospitality and property operations, professional service firms and field service businesses.
About Known Good SystemsNot sure where to start with AI?
Bring a task you want to improve or a tool you are considering. We can compare the options, check what the work needs and agree a useful next step.
Modernization and AI guidanceHow to start
Start with the work you want to improve.
You can come to KGS for everyday IT support, a project you already have in mind or help deciding what to change. Routine support does not require an assessment or AI trial.
We agree what the work includes, put the change in place and check it. You receive documentation of the changes and who will support them. Accounts and credentials remain under client ownership where practical.
See how KGS worksNeed to understand the problem first?
When a problem involves several systems or providers and the cause is unclear, a paid Systems Review can help. We investigate an agreed part of the work and recommend what to do next.
You receive findings and recommendations; implementation is scoped separately. A review is optional for ongoing IT support or a project you can already describe.
Explore the Systems ReviewWhat would you like to improve?
Tell KGS what needs attention or what you are trying to understand about AI.