Information you submit and technical information
KGS may receive the details you choose to submit through the inquiry form: your name, work email, organization, role, website, description of the situation, areas of interest, timing and involvement in approving the work. Services that operate and secure the website may also process limited technical information.
How information is used
KGS uses inquiry information to evaluate the request, respond, prepare for a business conversation, prevent abuse, maintain website security, and improve the usefulness of the site.
What happens to form submissions
Form submissions are delivered to KGS through service providers used to operate the website and business email. Inquiry and correspondence records may be retained in normal business systems and service logs as reasonably necessary for security, operations, recordkeeping, and legal obligations.
Service providers
KGS may use service providers for website hosting, security, performance monitoring, analytics, domain services, email delivery, and business email. These providers process information to perform their services and are subject to their own terms and privacy practices.
Analytics and cookies
The site may use limited analytics and performance tools to understand page use, inquiry conversions, and technical quality. KGS does not use the website to sell personal information or build advertising profiles through outside parties.
Retention
KGS retains inquiry and correspondence records only as long as reasonably necessary for business records, security, dispute handling, and legal obligations. Retention may vary when an inquiry becomes a contracted engagement.
Your choices
You may ask KGS to correct or delete inquiry information, subject to legal and legitimate needs for business records. You may also contact KGS without using the website form.
Sensitive information
Do not submit passwords, credentials, payment card data, health information, government identifiers, regulated client records, or other sensitive material through the website form or ordinary email.
Contact
You can send questions or requests to office@knowngoodsystems.com.